Privacy Policy
Last updated: December 2024
Introduction
At Ambiguous IO, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent building platform.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials and profile information
- Payment and billing information
- Communications and support requests
Usage Information
We automatically collect certain information about your use of our platform:
- Device information and IP address
- Browser type and operating system
- Usage patterns and feature interactions
- Performance and error logs
AI Agent Data
When you create and use AI agents, we may process:
- Agent configurations and workflows
- Input data and prompts
- Generated outputs and responses
- Usage analytics and performance metrics
How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our platform services
- Processing payments and managing accounts
- Improving our platform and developing new features
- Providing customer support and technical assistance
- Ensuring security and preventing fraud
- Complying with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following limited circumstances:
- With your explicit consent
- With trusted service providers who assist in our operations
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- In connection with a business transaction (merger, acquisition, etc.)
Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- SOC 2 Type II compliance
- Employee training on data protection
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Port your data to another service
- Opt out of certain processing activities
- Withdraw consent where applicable
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is typically deleted within 30 days of account closure, unless retention is required by law.
International Transfers
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: Ambiguous IO, Inc.
123 Innovation Drive
San Francisco, CA 94105